No matter how good you get at reframing, the single most important rule about managing the interaction is this: You can’t move the conversation in a more positive direction until...
Read More
‘How to improve communication’ is by far the topic that most of my clients struggle with. And believe me: not one of these people is what you would call a bad communicator! These…
Ever been in a relationship, privately or at work, were you seemed to be stuck in a vicious circle of bad conversations? Those kinds of talks were you can’t…
Effective communication is one of the most important leadership skills. And not only people who consider themselves leaders benefit from communicating effectively. If you want people to get you, understand what you’re going…